Safety

Safety Center

How to stay safe on Gauci, how we protect accounts, and how to report a problem.

Effective 13 October 2026 · Version 1.0 · Operated by INDO CHATS PRIVATE LIMITED, 168, GT Rd, near Aloka Cinema, Shibpur, Howrah, West Bengal 711102, India

Account and user safety

  • Turn on a passkey or two-step verification in Sign-in and security.
  • Gauci never asks for your password, one-time code or bank PIN by email, phone or message.
  • Check the address bar shows gauci.in before signing in.

Buying and selling safely

  • Sellers on Gauci Gigs and Domain Market complete seller verification (KYC); verified sellers show a badge.
  • Domain listings go live only after the seller proves ownership with a DNS record.
  • Until payments through Gauci open, agree everything in Gauci messages and pay only after you are sure. Report anyone who asks you to move off Gauci to pay a deposit.

How we watch for abuse

Automatic checks look for unusual activity — many failed sign-ins, sudden bursts of messages or listings, known scam patterns — and slow or pause it for review. Our team reviews every report.

How to report

  • A listing: open it and press Report this listing.
  • A message or account: Support Center → Create case → Report abuse, fraud or infringement.
  • Copyright or trademark: see Report infringement.
  • Emergencies involving danger to someone's life: call 112 first.

For parents

Gauci is for adults. Write to support@gauci.in if a child has an account and we will close it.