Supplier Code of Conduct
Doing business the right way.
Every supplier, partner and contractor of Gauci agrees to follow this code, and to make its own subcontractors follow it. It sets a floor, not a ceiling: where the law asks for more, follow the law.
Integrity and anti-corruption
- No bribes, kickbacks or facilitation payments to anyone, including public officials (Prevention of Corruption Act, 1988; Bharatiya Nyaya Sanhita, 2023).
- Gifts and hospitality to Gauci staff only of token value (under ₹2,000) and never during a tender or negotiation.
- Declare any conflict of interest, such as a relative working at Gauci.
- Compete fairly: no price-fixing, bid-rigging or sharing of competitor information (Competition Act, 2002).
People and labour
- No child labour: no one under 14 at work and no adolescent (14–18) in hazardous work (Child and Adolescent Labour (Prohibition and Regulation) Act, 1986).
- No forced, bonded or trafficked labour (Bonded Labour System (Abolition) Act, 1976); workers keep their own identity documents and may leave freely.
- Pay at least the minimum wage, on time and in full, with lawful working hours and overtime (Code on Wages, 2019; Occupational Safety, Health and Working Conditions Code, 2020).
- Provide PF, ESI and other benefits the Code on Social Security, 2020 requires.
- No discrimination or harassment; an Internal Committee where the POSH Act, 2013 requires one.
- Respect workers' right to join or not join a union.
Health, safety and environment
- A safe and healthy workplace with training, safe equipment and emergency plans.
- Follow environmental laws, including the E-Waste (Management) Rules, 2022 and the Plastic Waste Management Rules, 2016; return or recycle electronics responsibly.
- Reduce energy use, waste and emissions where you can, and tell us about any serious environmental incident.
Data, security and confidentiality
- Protect Gauci and customer information; use it only for the order (DPDP Act, 2023).
- Keep systems secure, use strong access controls, and report any security incident to security@gauci.in within 24 hours; serious cyber incidents must also be reported to CERT-In within 6 hours.
- Never ask Gauci users for passwords, one-time codes or payment details.
Business conduct
- Keep accurate books and records; no false invoices.
- Respect intellectual property; use only licensed software and content.
- Follow Indian export-control and sanctions laws and those that apply to you.
- Use subcontractors only with consent and make them follow this code.
- Make honest advertising claims (Consumer Protection Act, 2019; ASCI code).
Speaking up
- Report a concern about Gauci staff or a supplier to legal@gauci.in. You may stay anonymous.
- We do not allow retaliation against anyone who reports in good faith.
- We may audit compliance with notice; you will help with reasonable requests.
- Serious breaches may end the relationship and be reported to the authorities.
Effective date
Effective 15 October 2026 · Version 1.0 · Questions: procurement@gauci.in